Effective Date: July 15, 2025
Website: www.copperwale.com
Customer Support: +91 7668400595 | support@copperwale.com

1. Delivery Coverage

Copperwale currently offers shipping across India.
We are expanding our services to international locations soon. Stay tuned!

2. Shipping Timeline

  • Standard Delivery Time: 5–10 business days from the date of order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Delivery timelines may vary depending on the shipping address, availability of products, or unforeseen circumstances (e.g., weather, festivals, courier delays).

3. Shipping Charges

  • Free shipping on orders above ₹999.
  • A nominal shipping fee of ₹49–₹99 may apply to orders below ₹999, depending on location and weight.
  • Any applicable shipping fees will be shown at checkout before payment is completed.

4. Order Processing

  • Once an order is placed, you will receive an email/SMS confirmation.
  • Upon dispatch, a tracking ID and link will be shared with you.
  • You can track the shipment status anytime through our website or courier tracking system.

5. Packaging

All products are securely packed using protective and eco-friendly materials to prevent any transit damage. Special care is taken for fragile or handcrafted items.

6. Delays

While we strive to deliver on time, delays may occur due to:

  • Remote area delivery issues
  • Natural calamities or courier service disruptions
  • Unforeseen demand spikes or workshop delays

In such cases, we will keep you informed and do our best to expedite delivery.

7. Order Not Received?

If your order hasn’t arrived within 10 working days:

  • First, check your email or SMS tracking updates.
  • Then contact us at 📧 support@copperwale.com or 📞 +91 7668400595.
    We’ll investigate and resolve the issue promptly.

8. Contact Us

Copperwale
📍 Moradabad, Uttar Pradesh, India
📞 +91 7668400595
📧 support@copperwale.com